Developing a stable and secure web and app-based solution for one of the UK's largest independent security specialists

Profile Security wanted to develop a web and app based system to centralise their entire secuirty administration operations. The system needed to record and log incidents and patrolling; also it had to push management reports to enable the entire company to become paperless. The system needed to be able to record every employee's information live as well as having a customer portal.

Type of work

Custom ERP, Booking Software, Custom Android App, Survey System, Google Maps API, Web Design, Web Development, CRM




UK Wide

Technologies Used

ASP.NET Core MVC C#, HTML5, CSS, JS Java SSRS Reporting Services Web API


Windows Server, Microsoft SQL Server

Thunderbolt Modules

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What is ThunderBolt?

What is ThunderBolt?

What the client wanted

Profile, a major UK-based security firm, didn't come straight to us - they first contracted another provider for eighteen months and their product "technically" worked, but that was not enough. Their android app had security issues, their system was not scalable and on top of that, our client did not receive access to their own code.

What we delivered

Our analysts spent some time with Profile’s IT and Management team to understand their current system’s short falls and the desired functionality. Tentacle’s team decided to completely rebuild Profile’s database, ERP system and their Android app. This was undertaken whilst requiring to retain Profile’s current data.

Our design and development team rebuilt both the system and the app within three months, making it secure, accessible and most importantly - scalable.

Tentacle held several meetings with Profile’s management team from the storyboard stage to the final user testing stage. Tentacle delivered all stages of the project on time and to their satisfaction.

Ultimately, Tentacle delivered a completely new system developed on a Windows server along with an Android App that is being used by all their security guards around the country.

Profile’s management was impressed and delighted with how the new system worked and naturally decided to contract us for the maintenance and future developments of all their systems.

Client feedback

Fantastic company to work with, nothing is a hassle for them. Communication between project lead, their team and customer is first class. Would recommend their work and ideas to anyone. Have worked on 3 major builds with them.

Chris McKay
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