YOU'RE IN
SAFE HANDS

Empower your management team with our cutting-edge software platform that delivers real-time, comprehensive KPI reporting for your business and clients.

Real-Time Tracking

Incident Reporting

Patrol Management

KPI Reporting

You're In
Safe Hands

Empower your management team with our cutting-edge software platform that delivers real-time, comprehensive KPI reporting for your business and clients.

  • Contact Us
No Upfront Costs
Anytime Cancellation
Your Data Migrated
Pay-As-You-Go
Manager + Staff App
Zero Setup Fees
Cancel Anytime, No Hassle
Monthly Software Enhancements
Dedicated Bandwidth Server
Future Proof Technology

Developed for you
Expertly Designed to Handle Your Needs

Developed for you
Expertly Designed to Handle Your Needs

Your security firm needs a platform to embrace operational digitalisation.
Tentacle Software makes it seamless and successful.

Get In Touch Today

Benefits Of Tentacle For You

KPI Tracking & Performance Insights

Analyse key metrics to assess operational effectiveness and staff productivity

Automated Workflows & Escalation Triggers

Set up rules for task escalation and follow-up actions

Mapping & Geospatial Tools

Visualise locations, routes, and site layouts for better management

Offline Mode & Intelligent Syncing

Your guards can use the app without an internet connection—data syncs automatically when reconnected

Lone Worker Protection & Welfare Checks

Ensure the safety of isolated staff with automated welfare check-ins

Security & Compliance

Tentacle Software adheres to industry security standards and GDPR for data protection.

KPI Tracking & Performance Insights

Analyse key metrics to assess operational effectiveness and staff productivity

Automated Workflows & Escalation Triggers

Set up rules for task escalation and follow-up actions

Mapping & Geospatial Tools

Visualise locations, routes, and site layouts for better management

Offline Mode & Intelligent Syncing

Your guards can use the app without an internet connection—data syncs automatically when reconnected

Lone Worker Protection & Welfare Checks

Ensure the safety of isolated staff with automated welfare check-ins

Security & Compliance

Tentacle Software adheres to industry security standards and GDPR for data protection.

No Upfront Costs
Anytime Cancellation
Your Data Migrated
Pay-As-You-Go
Manager + Staff App
Zero Setup Fees
Cancel Anytime, No Hassle
Monthly Software Enhancements
Dedicated Bandwidth Server
Future Proof Technology

Your System can be Tailored to your Day to Day Operations

Staff Diary

Plan, track, and manage individual, group, or company-wide events with full system integration

Annotations

Add notes anywhere in the software, keeping them private or sharing them for collaboration

Subscriptions & Access Control

Manage role-based access to screens, files, and data for secure operations

Auditability & Compliance

Keep all actions logged, time-stamped, and available for auditing to maintain accountability

Staff Messenger

A secure, internal communication tool that replaces third-party messaging apps

Workflow & Task Management

Assign, track, and manage tasks across teams with automated workflows and status updates

My ID - Identity Verification

Ensure secure access to systems with personalized logins and ID validation

Holiday Requests & Shift Management

Employees can request time off, while managers can approve and track shifts effortlessly

Accept Shifts & Rota Management

Enable staff to view and accept shifts, ensuring optimised scheduling

Geo Tracking & Patrol Management

Real-time tracking of security teams and patrols with GPS verification

Security & Compliance

Adheres to industry security standards and GDPR for data protection

Bulk Uploader & Data Import

Quickly upload large volumes of data for seamless system updates

Incident Reporting & Mass Notifications

Log incidents instantly and send mass notifications to the appropriate teams

Audit Trails & Accountability Logs

Maintain detailed records of system actions for transparency and compliance

Digital Forms & Automated Reports

Create, complete, and submit forms digitally with automatic workflow integration

Real-Time Tracking & Live Dashboards

Monitor activities, incidents, and performance in real time with visual dashboards

KPI Tracking & Performance Insights

Analyse key metrics to assess operational effectiveness and staff productivity.

Ad-Hoc & Customisable Reports

Generate and export reports tailored to specific business needs

Automated Workflows & Escalation Triggers

Set up rules for task escalation and follow-up action

Mapping & Geospatial Tools

Visualise locations, routes, and site layouts for better management

Offline Mode & Intelligent Syncing

Continue working without an internet connection—data syncs automatically when reconnected

Website & Customer Portal

Provide clients with access to reports, incident logs, and service requests

No Upfront Costs
Anytime Cancellation
Your Data Migrated
Pay-As-You-Go
Manager + Staff App
Zero Setup Fees
Cancel Anytime, No Hassle
Monthly Software Enhancements
Dedicated Bandwidth Server
Future Proof Technology

An All-In-One Cloud Based Platform

Team Scheduling

  • Smart Scheduling:
    Automatically assign staff to shifts using intelligent algorithms that consider various factors.
  • Holiday Exclusions:
    Ensure staff holidays and time off are factored into patrol schedules to avoid conflicts.
  • Preferred Hours:
    Accommodate employees' preferred working hours for better work-life balance.
  • Real-Time Notifications:
    Instantly notify staff when their shift/holiday requests are approved or denied.
  • Flexible Rescheduling:
    Easily adjust schedules to meet operational changes or unplanned absences.

Reporting Suite

  • KPI Monitoring:
    Track Key Performance Indicators (KPIs) across all sites in real-time for comprehensive oversight.
  • Customisable KPIs:
    Easily set up unique KPIs for each client site to suit specific operational needs.
  • Performance Tracking:
    Monitor and track performance metrics against incident reports and set goals.
  • Scheduled Reporting:
    Automate report generation and schedule them to run at specified intervals.
  • Data Visualisation:
    Gain insights with graphs and charts generated in real-time.

NFC, GPS & Geofence

  • NFC Tracking:
    Monitor the movement of security personnel between NFC checkpoints to ensure proper patrol coverage.
  • Geo-Fencing:
    Set virtual boundaries around client sites to restrict personnel to designated areas.
  • Real-Time Alerts:
    Receive instant alerts when security personnel leave the geo-fenced zones.
  • Accurate Reporting:
    Generate precise location-based reports tied to security incidents or checkpoints.
  • Seamless Integration:
    Combine NFC tracking with GPS for enhanced security operations management.

Customer Portal

  • Read-Only Access:
    Encourage transparency while preserving full control over data.
  • Real Time Reporting:
    Provide clients with immediate access to Incident Reports and Occurrence Logs.
  • Licencing and Certification:
    Stay compliant by offering clients current information on licenses and certifications.
  • Secure Documentation:
    Receive and send files securely
  • Instant Contact:
    Message their account manager in real-time

CRM Software

  • Centralised Contacts:
    Manage all your business contacts—staff, clients, suppliers, and sites—in one unified platform.
  • Streamlined Operations:
    Easily access client and staff information for seamless day-to-day operations.
  • Enhanced Communication:
    Store communication histories with clients and staff for future reference.
  • Data Integrity:
    Maintain accurate, up-to-date records on clients and contacts with ease.
  • Scalable Solution:
    Grow your CRM usage as your business expands, ensuring long-term flexibility.

Customisable Dashboards

  • Real-Time Data:
    Provide staff with instant access to performance metrics and key operational data.
  • Dynamic Widgets:
    Customise dashboards with a variety of graph and data widgets to meet specific needs.
  • Instant Reporting:
    Automatically generate reports for staff as soon as they log in for immediate insights.
  • Personalised View:
    Each staff member can tailor their dashboard to display the information most relevant to their role.
  • Comprehensive Overview:
    Get a bird’s-eye view of all critical company data on a single screen.

Roles & Subscriptions

  • Role-Based Access:
    Grant access based on job roles, ensuring staff have only the permissions they need.
  • Predefined Privileges:
    Quickly assign predefined privileges to new hires for streamlined onboarding.
  • Granular Permissions:
    Control access to files, reports, and screens down to specific user roles and responsibilities.
  • Admin Control:
    Admins can adjust user access rights and permissions anytime for enhanced security.
  • Secure Authorisations:
    Ensure all access changes are securely logged and authorised by the admin team.

Mobile App

  • Cross-Platform Compatibility:
    Available for download on both iOS and Android, the app supports your entire team.
  • Offline Mode:
    Capture data even when offline, syncing once a connection is restored.
  • Manager & Guard Features:
    The app offers tailored features for both security guards and site managers.
  • Push Notifications:
    Receive instant updates on security incidents, shift changes, and tasks.
  • Real-Time Data Sync:
    All data is synced with the server in real-time for accurate and up-to-date reporting.

Company Messaging

  • Centralised Messaging:
    Eliminate the need for third-party apps by integrating your company's secure messaging system.
  • Group Chats:
    Create groups for departments, teams, or entire company-wide discussions.
  • File Sharing:
    Send documents, images, and other files securely within the messaging platform.
  • Secure Communication:
    Messages are encrypted, ensuring safe and confidential communication.
  • Instant Notifications:
    Receive immediate notifications for important messages, tasks, and updates.

Task Workflow Management

  • Shared Workflows:
    Allow staff to share tasks and responsibilities across teams to improve collaboration.
  • File Sharing:
    Easily attach and share files directly within tasks to keep relevant information together.
  • Task Tracking:
    Monitor the progress of tasks in real-time and ensure deadlines are met.
  • Conversations:
    Discuss tasks in real-time to resolve issues and share insights effortlessly.
  • Optimised Workflow:
    Streamline task management and increase productivity with intuitive tools.

Staff Diary

  • Event Scheduling:
    Plan individual, group, or company-wide events, meetings, and tasks with ease.
  • Integration:
    Seamlessly integrate event schedules with other Tentacle modules for centralised planning.
  • Notification Reminders:
    Receive real-time reminders for upcoming events, tasks, or meetings.
  • Collaborative Calendars:
    Allow staff to share calendars with teammates for better coordination.
  • Custom Views:
    View personal, team, or company-wide calendars from a single, unified interface.

App Forms

  • Form Creation:
    Effortlessly design custom forms for your staff to fill out on the mobile app.
  • Data Collection:
    Collect valuable insights from field operations directly through the app.
  • Form Deployment:
    Deploy new forms instantly, ensuring your staff always have the latest versions.
  • Automated Reporting:
    Extract data from submitted forms to generate reports automatically.
  • Customisation:
    Tailor forms to meet specific operational needs or regulatory requirements.

Digital Asset Manager

  • Secure Cloud Document Storage:
    Protect and store both current and historical documents for easy access by staff and clients.
  • Role-Based Access Control:
    Access documents securely with permissions set by administrators.
  • Streamlined Uploading:
    Easily drag and drop to upload images or documents directly into the system.
  • Paperless and Efficient Solutions:
    Organise, track, and store documents online, reducing paper use and manual processes.

Subcontractor Administration

  • Streamlined Schedule Assignment:
    Quickly identify which guards are assigned to each subcontractor for better tracking.
  • Enhanced Efficiency with Linked Accounts:
    Tentacle offers real-time integration with subcontractors, allowing you to create shifts and have subcontractors fill them directly from their own accounts.
  • Work Order Management:
    Send work orders to subcontractors, ensuring they stay on top of their shifts.
  • Simplified Pro-Forma Invoicing:
    Easily generate subcontractor timesheets with the correct rates to accelerate the payment process.

Mail Master

  • Mass Emailing:
    Effortlessly design custom forms for your staff to fill out on the mobile app.
  • Scheduling:
    Set emails and SMS messages to be sent at scheduled times for timely delivery.
  • Templates:
    Create and save email templates to streamline repetitive communications.
  • Communication Logs:
    Track all sent messages to ensure they are delivered and received as intended.

Tentacle Features

  • Annotations
  • Subscriptions
  • Auditability
  • My ID
  • Payroll (Coming Soon)
  • Invoicing (Coming Soon)
  • HR Reporting (Coming Soon)

Integrations

  • Seamless System Integration: Connect Tentacle Software with your existing tools and platforms, ensuring smooth workflows and centralised operations.
  • API-Driven Customisation: Leverage our robust APIs to build custom integrations tailored to your unique business requirements.
  • Third-Party Connectivity: Integrate effortlessly with popular third-party applications, from marketing to communication and analytics tools.
  • Automated Data Syncing: Streamline your processes with real-time data synchronisation across all connected systems, reducing manual input and increasing accuracy.

Select Core Module

Team Scheduling

  • Smart Scheduling:
    Automatically assign staff to shifts using intelligent algorithms that consider various factors.
  • Holiday Exclusions:
    Ensure staff holidays and time off are factored into patrol schedules to avoid conflicts.
  • Preferred Hours:
    Accommodate employees' preferred working hours for better work-life balance.
  • Real-Time Notifications:
    Instantly notify staff when their shift/holiday requests are approved or denied.
  • Flexible Rescheduling:
    Easily adjust schedules to meet operational changes or unplanned absences.
No Upfront Costs
Anytime Cancellation
Your Data Migrated
Pay-As-You-Go
Manager + Staff App
Zero Setup Fees
Cancel Anytime, No Hassle
Monthly Software Enhancements
Dedicated Bandwidth Server
Future Proof Technology
No Upfront Costs Anytime Cancellation Your Data Migrated Pay-As-You-Go Manager + Staff App Zero Setup Fees Cancel Anytime, No Hassle Monthly Software Enhancements Dedicated Bandwidth Server Future Proof Technology

Rest Assured Your Tentacle Comes With Exceptionally Reliable Support

Adaptive Customisation

With Adaptive Customisation, our team will tailor Tentacle to precisely match the specific needs and requirements of your business

Early Life Support

Early Life Support is designed to provide you with fast assistance and expert guidance during this critical phase.

Running Operational Support

After your Early Life Support ends, Tentacle will provide a Running Operational Support service for your staff

Tentacles TRIPLE-LOCK GUARANTEE

We've developed our TRIPLE-LOCK GUARANTEE, offering three distinct layers of protection to every valued customer.

1. Software Quality Guarantee

2. Satisfaction Guarantee

3. Support and Security Guarantee

No Upfront Costs
Anytime Cancellation
Your Data Migrated
Pay-As-You-Go
Manager + Staff App
Zero Setup Fees
Cancel Anytime, No Hassle
Monthly Software Enhancements
Dedicated Bandwidth Server
Future Proof Technology

What Our App Offers You

Guard App for Mobile Security

A dedicated app for security personnel to log incidents, track patrols, and communicate

Offline Mode & Intelligent Syncing

Your guards can use the app without an internet connection—data syncs automatically when reconnected

Challenge My ID - Staff Verification

Verify employee identities in real time for added security and compliance

Lone Worker Protection & Welfare Checks

Ensure the safety of isolated staff with automated welfare check-ins

No Upfront Costs
Anytime Cancellation
Your Data Migrated
Pay-As-You-Go
Manager + Staff App
Zero Setup Fees
Cancel Anytime, No Hassle
Monthly Software Enhancements
Dedicated Bandwidth Server
Future Proof Technology

Affordable Software For Your Security Firm Pay For Management Users Only

  Tentacle Spark
from £80 per month
Tentacle Pulse
from £160 per month
Tentacle ThunderBolt
from £240 per month
Enterprise
 
Number of FREE Guards Licences Included
Number of FREE Guards Licences Included 1000 3000 5000 Unlimited
  No Scheduling Fees
No Scheduling Fees
  Apple + Android Apps
Guard & Management App (Apple + Android)
  CRM Platform
CRM Platform
  Reporting Suite
Reporting Suite
  Guard Scheduling
Guard Scheduling
  Events / Dynamic App Forms
Events / Dynamic App Forms
  Universal Logs
Universal Logs
  Cloud Migration
Cloud Migration
  Staff Calendar
Staff Calendar
  Company Messaging
Company Messaging
  Task Workflow/td>
Task Workflow
  Digital Asset Manager
Digital Asset Manager
  Customisable Dashboards
Customisable Dashboards
  Subscriptions & Triggers
Subscriptions & Triggers
  Inventory Management
Inventory Management
  Customer Portal
Customer Portal
  Mail Master
Mail Master
  No Hours Customisation
No Hours Customisation 2 hours per month 6 hours per month Unlimited Unlimited
  Server / Hosting
Server / Hosting Low-Medium Medium-High Unlimited Choose from:
Low-Medium
Medium-High
Unlimited
View Plans