3 Awful Features your CRM Software Developer Should Avoid

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In the world of Software Development, there exists a delicate balance between innovation and catastrophe; brilliance and chaos.

As developers, Tentacle feel it is our duty to navigate this treacherous terrain with finesse, ensuring that our fellow developers bring value and joy to their clients, not frustration and despair.

Let’s go on a journey through the land of CRM nightmares, and let’s uncover three ghastly features that should send shivers down the spine of every developer.  


1. The Form from Hell

Picture it, it’s an hour before lunch time and you are trying to update client information in your CRM, but first, you have to navigate through a labyrinth of form fields that seem to multiply like rabbits with each click.

Name, address, phone number, email, job title, shoe size – it's like the CRM is conducting its own interrogation. And just when you think you are done; it hits you with the dreaded validation error that's more cryptic than the Voynich manuscript.


2: The Maze-Like Navigation Nightmare

Good navigation, proper good navigation. The unsung hero of UX design. When done right, it's seamless, intuitive, and guides users to their desired destinations with the grace of a ballet dancer.

However, when done wrong, which is exceptionally easily done, it's more like stumbling through a dark forest blindfolded, hoping to emerge unscathed on the other side. How could brilliant developers create a labyrinthine maze of menus, submenus, tabs, and dropdowns, each more convoluted than the last?


3: The Data Black Hole of Doom

Data is awesome and just happens to be the lifeblood of your CRM system. What happens when that precious data mysteriously disappears into the abyss, never to be seen or heard from again?

Cue the ominous music and dramatic lighting, for we have stumbled upon the dreaded Data Black Hole of Doom. This ghastly feature feasts upon unsuspecting data with the voracity of a hungry dragon, swallowing leads, contacts, and opportunities whole, leaving users scratching their heads and muttering incantations in hopes of summoning them back. Whether it's a glitch in the matrix or a cosmic anomaly, the result is the same: panic, frustration, and a sinking feeling that maybe, just maybe, goat herding isn't such a bad career choice after all.

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