TENTACLE SOLUTIONS OPERATIONS DURING CORONAVIRUS
We would like to reassure you that Tentacle Solutions is working on implementing measures to deal with the Coronavirus (COVID-19) emergency. As I am sure you are aware, the Coronavirus continues to impact businesses and employees across the UK and internationally. So it is important for all businesses to work together and lessen the impact that will happen in the coming months.
We put the health and safety of our employees and customers above everything else. We are starting to implement several policies to this end. Tentacle is implementing a flexible "work-from-home" infrastructure to ensure the communication between the employees, managers, and clients continue smoothly and the general workflow can continue in a safe and isolated environment.
We have also suspended all travel and meetings with our clients and suppliers. Instead, we will be holding Skype and telephone meetings in place of face-to-face meetings to ensure all the projects continue to progress as planned and that our current development schedules remain uninterrupted.
During this time, all your data and corporate systems remain safe and will continue to operate as usual, without any disruptions. We are monitoring the security and stability of our cloud-based solutions to ensure that our services and product remain as reliable as ever. Our customer support teams will remain fully operational and can do their jobs entirely remotely as required by our clients.
We are following the developments of the situation and will make sure our practices comply with the UK and international health guidelines for the sake of the safety of our employees and clients. We will duly inform our clients and our audience if any changes develop in the nearest future.
Thank you for being a Tentacle Solutions customer. We understand the important role our database and corporate systems play in our clients' business. We remain committed to supporting your database and data management needs during this troubling and challenging time. If you have any questions, please contact us.